What is a CONNECTED WORKER?
The connected worker is a worker who is “connected” to workflows, drawings, and manuals needed to do their jobs via hand-held tablets or head-mounted, voice-enabled mobile tablets. The connected worker has user-friendly, easy workflows without the old paperwork to capture more and new types of data for improved HSE, production, operations, and maintenance.
The connected worker is connected to teams, supervisors, and experts through mission critical mobile devices. For field workers, mobile connectivity provides necessary communication to mitigate issues and improve worker safety. In addition, the connected worker allows managers and executives access to plant and field data in real-time.
Through connected collaboration, a remote expert can see what the connected worker sees in real-time and guide the connected worker through tasks and decisions. Similarly, a worker can remotely connect to troubleshoot issues promptly and more cost effectively than site visits.
Connected worker solutions are instrumental in training new employees and training experienced workers to do new jobs. These solutions can serve as an institutional memory for a company, capturing and maintaining experienced worker knowledge.